ISA cash transfer

Before you start

Ensure you have the details of the ceding plan and the client loaded on the abrdn Wrap platform.

Step 1: Load total client view

Load the client profile from the summary page. If this is a new client please create a new client profile.

Step 2: Select single payment

For clients who already hold an ISA select the three dots next to the ISA, and select “single payment”.

If your client does not hold an ISA, please select the "new product" button. 

Step 3: Confirm financial advice

Confirm whether any financial advice has been given, and select “Transfer in, yes”.

Step 4: Confirm ISA type 

Confirm the ISA type (Cash or ISA S&S) and provide the details of the existing ISA provider. If the existing provider is not present, please add the details manually using the plus button below the ceding scheme search bar. 

Step 5: Confirm cash value

Confirm the cash value of the transfer and whether this includes current tax year subscriptions, non-current or both. 

Step 6: Confirm in-specie transfer

If you selected ISA S&S, confirm if you wish to transfer in-specie or not. Since this is the cash transfer, choose No to transfer the ISA S&S in cash. (for in-specie go to ISA in-specie transfer page).

Step 7: Provide existing ISA account details

Please provide the existing ISA account number (including a sort-code if the ISA was previously held with a bank or building society).

Step 8: Provide adviser charges

1. Once all details have been confirmed, please select “Next: Adviser charges”. 
2. Here you will enter details of any adviser charges to be applied. Adviser charges will be paid from the cash account, so please ensure there is enough cash in the Wrap cash account to cover the payment.
3. Once you have confirmed this information, please select “Next: Review selection”. 

Step 9: Select investments

1. Here you will choose where the monies received from the transfer will be invested. You can choose to add new funds or use the existing investments that the client already holds.
2. You can also choose to protect assets from auto-disinvestment at this point. Please ensure the total amount equals 100%.
3. Once you have confirmed this information, please select “Next: Review”. 

Step 10: Generate paperwork

1. If all information is accurate in the review stage, please select "Next" to generate the paperwork required for the transfer.
2. Documents which need to be signed by the client can be posted or sent to the client for electronic signing.
3. Once you have generated all the documents, please select the "Submit" button.

Step 11: Submit documents

Once your client has signed the documents, please upload the documents to the client's document library, and e-mail either:

• wrap_money_in@abrdn.com for new clients
• transfers_in@abrdn.com for existing clients